Frequently Asked Questions

Everything you need to know about your TECMARX experience

What is the standard shipping time for my order?

We offer standard shipping which typically takes 3-5 business days. Express shipping options are available at checkout for delivery within 1-2 business days.

Do TECMARX products come with a warranty?

Yes, all our electronic devices come with a standard 12-month manufacturer warranty covering technical defects and hardware malfunctions.

What is your return policy for electronics?

You can return any product within 30 days of delivery, provided it is in its original packaging and the security seal is intact.

Are the devices sold on TECMARX brand new or refurbished?

We exclusively sell brand new, factory-sealed electronics. Any certified refurbished items will be clearly labeled in a specific category.

How can I track my package after it has been shipped?

Once your order is dispatched, you will receive an email containing a tracking number and a link to our carrier's real-time tracking portal.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and secure digital wallets like Apple Pay and Google Pay.