Returns & Exchanges

At TECMARX, we stand behind the quality of our electronics and offer a 30-day return policy to ensure you are completely satisfied with your purchase. Items must be returned in their original packaging with all accessories and proof of purchase included.

1

Initiate Return Request

Log into your TECMARX account and navigate to your order history to select the item you wish to return and receive a Return Merchandise Authorization (RMA) number.

2

Prepare Your Package

Carefully pack the electronic device in its original box, ensuring all cables, manuals, and components are included to avoid restocking fees.

3

Ship to Service Center

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, keeping your tracking number for reference.

4

Inspection and Refund

Once our technicians verify the device's condition, we will process your refund to the original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing